Complaints and Appeals

Training and Personnel Australia (TPA) acknowledges the clients’ right to lodge a complaint or appeal when they are dissatisfied with the training and /or assessment services and experiences that they have been provided by TPA.

TPA will ensure that clients have access to a fair and equitable process for expressing complaints and appeals, and that TPA will manage the complaint with fairness and equity.

Please read the TPA Complaints and Appeals Policy on your student handbook for more information.

Complaints and Appeals Form

Fill out the form below and we will get back to you within 24 hours.

TPA fills the gap with proven industry standard training

We operate as a Nationally Recognised Training organisation to help you obtain the necessary training you need when you want and how you want.

TPA acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea, and community. We pay our respects to them and their cultures, to the Elders past, present, and emerging.

Design by Mitchell Creative

Mining

Transport

Maritime

Construction

Complaints and Appeals

Complaints and Appeals Form

TPA fills the gap with proven industry standard training

We operate as a Nationally Recognised Training organisation to help you obtain the necessary training you need when you want and how you want.

Get in touch

Courses

Students